We learn how you quote
A short call or a visit to the shop. How requests reach you, how you price, what you never want said to a customer. We set it all up for you.
For Scottsdale shops that quote jobs
Answer every quote request while the customer still cares.
Somebody asks for an estimate at 8 pm. You are on a ladder at 8 am. We draft the reply. You approve it, edit it or discard it. We draft the follow-up too when a customer hasn’t answered your quote. Every reply needs your approval. Nothing auto-sends.
30-day pilot. One flat fee. If it doesn’t pay for itself, we part as friends.
Window coverings, shutters, flooring, painting, landscaping, remodeling, pool service, cabinetry, carpentry
Slow replies cost jobs
You have no idea how much money you’re losing by not being fast.
You paid to get the phone to ring. Don’t make the customer wait until tomorrow to hear from you.
See how we help you answer soonerNearly7×
more likely to have a real conversation with the buyer.
That was the difference between trying to contact a new online lead within an hour and waiting even an hour longer. Compared with waiting 24 hours or more, it was over 60×.
In a separate audit of 2,241 U.S. companies, the average reply took 42 hours among those that replied within 30 days. 23% never replied.
Harvard Business Review study, 2011: “The Short Life of Online Sales Leads”. The 7× and 60× findings covered 1.25 million leads at 42 U.S. companies. They measured conversations with decision-makers, not booked jobs or revenue.
Watch one request, start to finish
What lands on your phone.
Dana R.Website form · North Scottsdale
Tue 8:12 pm
Hi, we just bought a house in North Scottsdale. Looking for blinds for 6 windows plus a sliding door. Can someone come measure? Weekday afternoons work best.
— Dana R.
— Dana R.
Offer two afternoonsHi Dana, thanks for reaching out and congratulations on the new house. We can come measure on a weekday afternoon. Would Thursday or Friday between 1 and 4 work? It helps to know whether the sliding door needs privacy or just light control. We will give you a written quote after measuring.
Ask about the sliding door firstHi Dana, congrats on the house…
Short and friendlyHi Dana, yes, we can measure this week…
- Your call: no price in the draft, because you have not given us one.
- Your call: confirm Thursday or Friday afternoon is open.
EditDiscard
Sent Wed 6:52 am
Hi Dana, thanks for reaching out and congratulations on the new house. We can come measure on a weekday afternoon. Would Thursday or Friday between 1 and 4 work?…
5 days later
Quote sent 5 days ago · No reply yet
Hi Dana, still thinking about the blinds? Happy to adjust the quote or answer any questions. No rush.
Approve and send follow-upEditSkip
How it works
Every request gets a reply ready
From here it runs on its own, nights and weekends included. A request arrives and a reply is waiting in your words, with price and promise left for you to fill in. A quote nobody has answered gets a follow-up waiting too.
You approve every reply
Read each draft on your phone. Approve it, edit it or discard it. That goes for the first reply, every reply after it and every follow-up. Nothing auto-sends. You choose what we can see of your business, and you can change it any time.
How we start
30 days. One flat fee. If it doesn’t pay for itself, we part as friends.
Tell us how requests reach you today. A short note is plenty. hello@gentleapparatus.com
You get me, not a sales team.
I’m Evan Chipman, a software builder in Scottsdale. Over 5 years I’ve built apps that are not allowed to break, with over $30 million in volume through them and no major incident. Your quote requests get the same standard.